Exxas incident

Our communications provider's infrastructure is experiencing a disruption

Resolved after 22 minutes, affecting Support and customer service, on March 3, 2026.

identified Mar 03, 2026, 04:12 PM UTC

We are currently unavailable by phone. Our telephone provider is experiencing infrastructure issues. Incoming and outgoing calls are not possible. The operation of the Exxas platform is not affected.

Started
Mar 03, 2026, 04:12 PM UTC
Resolved
Mar 03, 2026, 04:35 PM UTC
Duration
22m
Detected by Pingoru
Mar 03, 2026, 04:12 PM UTC

Affected components

Support and customer service

Update timeline

  1. identified Mar 03, 2026, 04:12 PM UTC

    We are currently unavailable by phone. Our telephone provider is experiencing infrastructure issues. Incoming and outgoing calls are not possible. The operation of the Exxas platform is not affected.

  2. resolved Mar 03, 2026, 06:25 PM UTC

    The phone service disruption has been resolved by our provider.

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