Resolved on October 23, 2026, affecting Data Processing.
This is a notice of a new service sub-processor Extole clients may elect to use, OpenAI. Sub-processor purpose: Extole uses OpenAI to power its in-product AI Chat offered to client organizations. Data shared with OpenAI: As part of the AI Chat functionality, a client user may share limited PII for a program. The full list of Extole sub-processors is here: https://docs.extole.com/product/product-overview/security-and-compliance/gdpr-ccpa
Affected components
Update timeline
- resolved Oct 23, 2026, 09:16 PM UTC
This is a notice of a new service sub-processor Extole clients may elect to use, OpenAI. Sub-processor purpose: Extole uses OpenAI to power its in-product AI Chat offered to client organizations. Data shared with OpenAI: As part of the AI Chat functionality, a client user may share limited PII for a program. The full list of Extole sub-processors is here: https://docs.extole.com/product/product-overview/security-and-compliance/gdpr-ccpa
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