Experian incident

High error levels on EAV and GI

Resolved after 45 minutes, affecting Experian Address Validation and Address Validation (REST v2), on October 23, 2025.

investigating Oct 23, 2025, 07:45 PM UTC

We are continuing to investigate this issue.

Started
Oct 23, 2025, 07:41 PM UTC
Resolved
Oct 23, 2025, 08:27 PM UTC
Duration
45m
Detected by Pingoru
Oct 23, 2025, 07:41 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Oct 23, 2025, 07:41 PM UTC

    Customers in UK region may see higher error levels, investigating.

  2. investigating Oct 23, 2025, 07:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 23, 2025, 08:27 PM UTC

    This incident has been resolved.

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