Experian incident

High response time on Address Validate V2 REST and Experian Address Validate

Resolved after 2 hours 36 minutes, affecting Experian Address Validation and Address Validation (REST v2), on November 6, 2025.

monitoring Nov 06, 2025, 07:20 PM UTC

Customers should be seeing improved performance - Team still investigating

Started
Nov 06, 2025, 05:57 PM UTC
Resolved
Nov 06, 2025, 08:34 PM UTC
Duration
2h 36m
Detected by Pingoru
Nov 06, 2025, 05:57 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Nov 06, 2025, 05:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 06, 2025, 07:20 PM UTC

    Customers should be seeing improved performance - Team still investigating

  3. resolved Nov 06, 2025, 08:34 PM UTC

    Services are running normally now - we are monitoring closely.

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