Experian incident

EAV and Address Validate V2 REST incident

Resolved after 2 minutes, affecting Experian Address Validation and Address Validation (REST v2), on November 20, 2025.

resolved Nov 20, 2025, 06:01 PM UTC

Some customers in North America may have seen a spike in response times for around 2 mins at 17:38 UTC. The system recovered itself, and is now responding normally. We are monitoring the platform closely.

Started
Nov 20, 2025, 06:01 PM UTC
Resolved
Nov 20, 2025, 06:03 PM UTC
Duration
2m
Detected by Pingoru
Nov 20, 2025, 06:01 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. resolved Nov 20, 2025, 06:01 PM UTC

    Some customers in North America may have seen a spike in response times for around 2 mins at 17:38 UTC. The system recovered itself, and is now responding normally. We are monitoring the platform closely.

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