Experian incident

High response time for Address Validate REST v2 and Experian Address Validate

Resolved after 26 minutes, affecting Experian Address Validation and Address Validation (REST v2), on November 28, 2025.

resolved Nov 28, 2025, 05:17 PM UTC

Performance issues with format requests have been fixed, and performance is back to normal levels - we are monitoring closely.

Started
Nov 28, 2025, 04:51 PM UTC
Resolved
Nov 28, 2025, 05:17 PM UTC
Duration
26m
Detected by Pingoru
Nov 28, 2025, 04:51 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Nov 28, 2025, 04:51 PM UTC

    Some customers in North America may be seeing higher response times. We are investigating with priority.

  2. resolved Nov 28, 2025, 05:17 PM UTC

    Performance issues with format requests have been fixed, and performance is back to normal levels - we are monitoring closely.

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