Experian incident

EAV and Address Validate V2 REST intermittent errors

Resolved after 1 hour 6 minutes, affecting Experian Address Validation and Address Validation (REST v2), on January 7, 2026.

resolved Jan 07, 2026, 01:36 PM UTC

This incident has been resolved. Errors have cleared and we are monitoring closely

Started
Jan 07, 2026, 12:30 PM UTC
Resolved
Jan 07, 2026, 01:36 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 07, 2026, 12:30 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Jan 07, 2026, 12:30 PM UTC

    Some customers in the UK region may experience intermittent errors on format calls, we are investigating.

  2. resolved Jan 07, 2026, 01:36 PM UTC

    This incident has been resolved. Errors have cleared and we are monitoring closely

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