Experian incident

Degraded performance service - Experian Hosted Aperture Data Studio - MT

Resolved after 2 hours 56 minutes, affecting United Kingdom [UK1] and United States [US1], on January 14, 2026.

identified Jan 14, 2026, 11:18 AM UTC

The issue has been identified and fix is being implemented by restarting the service.

Started
Jan 14, 2026, 10:34 AM UTC
Resolved
Jan 14, 2026, 01:30 PM UTC
Duration
2h 56m
Detected by Pingoru
Jan 14, 2026, 10:34 AM UTC

Affected components

United Kingdom [UK1]United States [US1]

Update timeline

  1. investigating Jan 14, 2026, 10:34 AM UTC

    Some customers may be seeing intermittent failures on workflows. We are currently investigating

  2. identified Jan 14, 2026, 11:18 AM UTC

    The issue has been identified and fix is being implemented by restarting the service.

  3. resolved Jan 14, 2026, 01:30 PM UTC

    This incident has been resolved.

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