Experian incident

Address Validate REST v2 and EAV performance degradation (AUS)

Resolved after 5 hours 23 minutes, affecting Experian Address Validation and Address Validation (REST v2), on July 13, 2026.

investigating Jul 13, 2026, 02:11 AM UTC

Some customers in Australia region may be experiencing elevated response times and error rates. We are investigating.

Started
Jul 13, 2026, 02:11 AM UTC
Resolved
Jul 13, 2026, 07:34 AM UTC
Duration
5h 23m
Detected by Pingoru
Jul 13, 2026, 02:11 AM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Jul 13, 2026, 02:11 AM UTC

    Some customers in Australia region may be experiencing elevated response times and error rates. We are investigating.

  2. resolved Jul 13, 2026, 07:34 AM UTC

    Response times and errors rates stabilised, we are monitoring closely.

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