Experian incident

UK phone number validations that include landline checks are timing out (error code 408)

Resolved after 3 hours 33 minutes, affecting Experian Phone Validation, on June 18, 2026.

investigating Jun 18, 2026, 07:57 AM UTC

Customers trying to validate UK phone numbers might be experiencing slow responses or receiving timed-out results. The investigation is ongoing.

Started
Jun 18, 2026, 07:57 AM UTC
Resolved
Jun 18, 2026, 11:30 AM UTC
Duration
3h 33m
Detected by Pingoru
Jun 18, 2026, 07:57 AM UTC

Affected components

Experian Phone Validation

Update timeline

  1. investigating Jun 18, 2026, 07:57 AM UTC

    Customers trying to validate UK phone numbers might be experiencing slow responses or receiving timed-out results. The investigation is ongoing.

  2. resolved Jun 18, 2026, 11:50 AM UTC

    This incident has been resolved, service is now operating normally.

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