Experian incident
EV RT connectivity issues on 00:20 to 01:20 UTC 11 May
Resolved after 1 hour, affecting Email Validation and Experian Email Validation, on May 11, 2026.
This is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian endpoint. This issue is now resolved and we are monitoring closely.
Affected components
Update timeline
- resolved May 11, 2026, 11:01 AM UTC
This is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian endpoint. This issue is now resolved and we are monitoring closely.
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