Experian incident

EV RT connectivity issues on 00:20 to 01:20 UTC 11 May

Resolved after 1 hour, affecting Email Validation and Experian Email Validation, on May 11, 2026.

resolved May 11, 2026, 11:01 AM UTC

This is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian endpoint. This issue is now resolved and we are monitoring closely.

Started
May 11, 2026, 12:20 AM UTC
Resolved
May 11, 2026, 01:20 AM UTC
Duration
1h
Detected by Pingoru
May 11, 2026, 12:20 AM UTC

Affected components

Email ValidationExperian Email Validation

Update timeline

  1. resolved May 11, 2026, 11:01 AM UTC

    This is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian endpoint. This issue is now resolved and we are monitoring closely.

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