Experian incident

Degraded performance on Experian Address Validate and Global Intuitive (GI)

Resolved after 49 minutes, affecting Experian Address Validation and Address Validation (REST v2), on September 15, 2025.

investigating Sep 15, 2025, 02:54 PM UTC

Some customers in the UK may have seen higher response times intermittently. We are investigating

Started
Sep 15, 2025, 01:30 PM UTC
Resolved
Sep 15, 2025, 02:20 PM UTC
Duration
49m
Detected by Pingoru
Sep 15, 2025, 01:30 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Sep 15, 2025, 02:54 PM UTC

    Some customers in the UK may have seen higher response times intermittently. We are investigating

  2. resolved Sep 15, 2025, 03:42 PM UTC

    This incident has been resolved.

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