Experian incident

Incident Notification - P2 - Higher than usual response time on EV Real Time (RT)

Resolved after 54 minutes, affecting Email Validation, on September 23, 2025.

investigating Sep 23, 2025, 09:57 AM UTC

Some customers using Email Validate may have seen higher response times. We are currently investigating the issue.

Started
Sep 23, 2025, 09:57 AM UTC
Resolved
Sep 23, 2025, 10:52 AM UTC
Duration
54m
Detected by Pingoru
Sep 23, 2025, 09:57 AM UTC

Affected components

Email Validation

Update timeline

  1. investigating Sep 23, 2025, 09:57 AM UTC

    Some customers using Email Validate may have seen higher response times. We are currently investigating the issue.

  2. resolved Sep 23, 2025, 10:52 AM UTC

    Response times have returned to normal and we are monitoring.

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