Resolved after 3 hours 29 minutes, affecting Fast Scan, on January 27, 2026.
A fix has been implemented, and we are currently monitoring the results.
Affected components
Fast Scan
Update timeline
- identified Jan 27, 2026, 01:44 PM UTC
Dear Users, Our telemetry has detected a slowdown in the OCR processing of some receipts and invoices. Workaround: Please use manual entry while our teams are actively working on resolving this issue.
- identified Jan 27, 2026, 02:10 PM UTC
Dear Users, our technical team has identified the issue and is actively working on a resolution.
- identified Jan 27, 2026, 03:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 27, 2026, 05:09 PM UTC
A fix has been implemented, and we are currently monitoring the results.
- resolved Jan 27, 2026, 05:14 PM UTC
This incident has been resolved.
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