Resolved after 3 hours 57 minutes, affecting Web Application and Mobile Application, on February 20, 2025.
A fix has been implemented, and we are monitoring the results.
Affected components
Web ApplicationMobile Application
Update timeline
- investigating Feb 20, 2025, 08:53 AM UTC
We are currently experiencing instabilities with the connection to our internal SFTP. Our team is investigating the issue and will provide updates shortly
- investigating Feb 20, 2025, 09:43 AM UTC
We are continuing to investigate this issue. We'll keep you posted.
- identified Feb 20, 2025, 11:25 AM UTC
The issue has been identified, and we are actively working on a fix.
- monitoring Feb 20, 2025, 12:29 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Feb 20, 2025, 12:51 PM UTC
Dear Users, This incident has been resolved. Thank you again for your patience.
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