Expensify Outage History

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Pingoru has recorded 50 incidents for Expensify: 37 in the last 12 months and 5 in the last 90 days.

Source: status.expensify.com

50incidents recorded
37last 12 months
5last 90 days
11 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Expensify in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202615 of 720 (1%)
May 202668 of 744 (1%)
June 2026538 of 720 (5%)
July 2026316 of 744 (2%)
August 2026313 of 744 (2%)
September 202611 of 720 (0%)
October 202610 of 588 (0%)

Incidents, newest first

Minor August 7, 2025 Degraded performance for adding Expensify Cards to a mobile wallet (Apply Pay/Android Pay) 1h 58m Expensify Card

Started Aug 07, 2025, 10:20 PM UTC· resolved Aug 08, 2025, 12:18 AM UTC

  1. identified Aug 07, 2025, 10:20 PM UTC

    We are currently experiencing issues with adding Expensify Cards to a mobile wallet (Apply Pay/Android Pay) due to a fault with the Visa network. We are monitoring the issue and will provide an update when this is resolved.

  2. resolved Aug 08, 2025, 12:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 4, 2025 Blank box when connecting personal cards 3h

Started Aug 04, 2025, 10:13 AM UTC· resolved Aug 04, 2025, 01:14 PM UTC

  1. identified Aug 04, 2025, 10:13 AM UTC

    Our team has identified an issue affecting the connection or fixing of personal card feeds. This applies to Amex US, Chase, Capital One, Bank of America, Wells Fargo and Citi cards connected in personal account settings in Expensify Classic. This does not affect corporate cards connected at the Domain level or commercial feeds. The underlying cause has been identified, and we're working on a fix.

  2. resolved Aug 04, 2025, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025 Site is down 24m Expensify Website And Mobile App

Started Jul 07, 2025, 02:40 PM UTC· resolved Jul 07, 2025, 03:05 PM UTC

  1. identified Jul 07, 2025, 02:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 07, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2025, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 18, 2025 Service Outage 7m Expensify Website And Mobile App

Started Jun 18, 2025, 11:00 PM UTC· resolved Jun 18, 2025, 11:07 PM UTC

  1. identified Jun 18, 2025, 11:00 PM UTC

    We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

  2. resolved Jun 18, 2025, 11:07 PM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Major June 18, 2025 Amex Business API Data Import Resumed - Monitoring 19d 12h American Express

Started Jun 18, 2025, 04:05 AM UTC· resolved Jul 07, 2025, 04:18 PM UTC

  1. investigating Jun 18, 2025, 04:05 AM UTC

    Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.

  2. monitoring Jun 20, 2025, 11:05 PM UTC

    We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected. If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at [email protected] with specific examples for further investigation.

  3. resolved Jul 07, 2025, 04:18 PM UTC

    The issue affecting data imports via the Amex Business API has been fully resolved. After closely monitoring the situation, we have confirmed that transaction imports are functioning normally, and no further disruptions have been observed. If you experience any unexpected behavior or are missing transactions, please reach out to Concierge via in-app chat or email us at [email protected] with specific examples for further investigation.

Read the full incident report →

Notice June 16, 2025 SMS Notifications Degraded 1d 4h Expensify Website And Mobile App

Started Jun 16, 2025, 08:14 PM UTC· resolved Jun 18, 2025, 01:09 AM UTC

  1. investigating Jun 16, 2025, 08:14 PM UTC

    We are currently experiencing a temporary degradation in our SMS notification service. As a result, some users may not receive expected SMS notifications during this time.

  2. resolved Jun 18, 2025, 01:09 AM UTC

    Thanks for your patience! Performance is back to normal.

Read the full incident report →

Minor June 9, 2025 "Oops... an error has occurred" popup in Expensify 21h 26m Expensify Website And Mobile App, SmartScan, Report PDFs, Integration APIs and 2 more

Started Jun 09, 2025, 05:40 PM UTC· resolved Jun 10, 2025, 03:07 PM UTC

  1. investigating Jun 09, 2025, 05:40 PM UTC

    Some users are reporting an "Oops... an error has occurred" pop-up message when accessing certain pages of an Expensify account. We are working on resolving this pop-up as soon as possible. We apologize for the inconvenience.

  2. resolved Jun 10, 2025, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →