Expensify incident

"Oops... an error has occurred" popup in Expensify

Resolved after 21 hours 26 minutes, affecting Expensify Website And Mobile App and SmartScan and 1 more, on June 9, 2025.

investigating Jun 09, 2025, 05:40 PM UTC

Some users are reporting an "Oops... an error has occurred" pop-up message when accessing certain pages of an Expensify account. We are working on resolving this pop-up as soon as possible. We apologize for the inconvenience.

Started
Jun 09, 2025, 05:40 PM UTC
Resolved
Jun 10, 2025, 03:07 PM UTC
Duration
21h 26m
Detected by Pingoru
Jun 09, 2025, 05:40 PM UTC

Affected components

Expensify Website And Mobile AppSmartScanReport PDFsIntegration APIsSupport Message DeliverabilityExpensify Chat and Messaging

Update timeline

  1. investigating Jun 09, 2025, 05:40 PM UTC

    Some users are reporting an "Oops... an error has occurred" pop-up message when accessing certain pages of an Expensify account. We are working on resolving this pop-up as soon as possible. We apologize for the inconvenience.

  2. resolved Jun 10, 2025, 03:07 PM UTC

    This incident has been resolved.

Your product runs on more than Expensify

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →