Exosite incident

One Platform availability

Resolved after 2 hours 28 minutes, affecting Portals Web Interface / Portals API and One Platform / API, on April 2, 2026.

monitoring Apr 02, 2026, 05:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 02, 2026, 03:34 PM UTC
Resolved
Apr 02, 2026, 06:02 PM UTC
Duration
2h 28m
Detected by Pingoru
Apr 02, 2026, 03:34 PM UTC

Affected components

Portals Web Interface / Portals APIOne Platform / API

Update timeline

  1. investigating Apr 02, 2026, 03:34 PM UTC

    We are investigating an issue affecting One Platform availability

  2. monitoring Apr 02, 2026, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 06:02 PM UTC

    This incident has been resolved.

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