Exosite incident

Business account billing information temporarily unavailable

Resolved after 38 minutes, affecting Exosite Account & Billing Management Application, on November 18, 2024.

identified Nov 18, 2024, 09:59 PM UTC

We've identified an issue with our upstream billing provider that is resulting in longer load times and billing information being temporarily unavailable.

Started: Nov 18, 2024, 09:59 PM UTC
Resolved: Nov 18, 2024, 10:37 PM UTC
Duration: 38m
Detected by Pingoru: Nov 18, 2024, 09:59 PM UTC

Affected components

Exosite Account & Billing Management Application

Update timeline

identified Nov 18, 2024, 09:59 PM UTC

We've identified an issue with our upstream billing provider that is resulting in longer load times and billing information being temporarily unavailable.
resolved Nov 18, 2024, 10:37 PM UTC

This incident has been resolved.

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