Exosite incident

Account & Billing Management interface availability

Resolved after 4 hours 36 minutes, affecting Exosite Account & Billing Management Application, on June 8, 2025.

monitoring Jun 08, 2025, 11:12 PM UTC

We are seeing improved availability from our systems to our upstream provider at this time.

Started
Jun 08, 2025, 07:15 PM UTC
Resolved
Jun 08, 2025, 11:52 PM UTC
Duration
4h 36m
Detected by Pingoru
Jun 08, 2025, 07:15 PM UTC

Affected components

Exosite Account & Billing Management Application

Update timeline

  1. identified Jun 08, 2025, 07:15 PM UTC

    We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.

  2. monitoring Jun 08, 2025, 11:12 PM UTC

    We are seeing improved availability from our systems to our upstream provider at this time.

  3. resolved Jun 08, 2025, 11:52 PM UTC

    This incident has been resolved.

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