Exclaimer incident

Client-side signature Reporting Issue

Resolved after 1 day, on January 27, 2026.

resolved Jan 28, 2026, 04:23 PM UTC

Exclaimer Engineers have successfully resolved the issue and confirmed that there was no impact preventing signatures from being added. If you are experiencing any issues with signatures not appearing when expected, please reach out to our support team, who will be happy to assist.

Started
Jan 27, 2026, 03:41 PM UTC
Resolved
Jan 28, 2026, 04:23 PM UTC
Duration
1d
Detected by Pingoru
Jan 27, 2026, 03:41 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 03:41 PM UTC

    Exclaimer Engineers are investigating an issue impacting the reporting of signatures applied through the Exclaimer Add-in or Signature Sync system. Client-side Signatures will continue to be applied as expected to messages at this time

  2. resolved Jan 28, 2026, 04:23 PM UTC

    Exclaimer Engineers have successfully resolved the issue and confirmed that there was no impact preventing signatures from being added. If you are experiencing any issues with signatures not appearing when expected, please reach out to our support team, who will be happy to assist.

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