Resolved after 2 days 23 hours, on April 1, 2026.
Exclaimer Engineers have identified the cause of the issue and released a fix, and the issue is no longer impacting users who previously reported it. Extended monitoring has not indicated any other outstanding issues at this time. If you are continuing to have issues accessing your Exclaimer subscription, please reach out to our support team, who will be happy to help.
Update timeline
- investigating Apr 01, 2026, 10:31 AM UTC
We are currently investigating an issue with some users not being able to access the Exclaimer Portal when choosing Launch, where the portal gets caught on a loading page. The issue does not appear to affect all users and all subscriptions at this time
- identified Apr 01, 2026, 12:06 PM UTC
Exclaimer Engineers have identified the cause of the issue and are currently working on a solution. Further updates will be provided once this is released.
- resolved Apr 04, 2026, 10:03 AM UTC
Exclaimer Engineers have identified the cause of the issue and released a fix, and the issue is no longer impacting users who previously reported it. Extended monitoring has not indicated any other outstanding issues at this time. If you are continuing to have issues accessing your Exclaimer subscription, please reach out to our support team, who will be happy to help.
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