Exclaimer incident
Issues purchasing Exclaimer through Microsoft Marketplace
Resolved after 4 days 22 hours, on June 25, 2026.
Customers are now able to purchase and set up via Microsoft marketplace again. There was a latent configuration issue within our Microsoft tenant that only became a problem recently. We are still investigating what changed Microsoft side that lead to this becoming an issue.
Update timeline
- identified Jun 25, 2026, 04:48 PM UTC
Exclaimer is aware of an issue that may cause problems when attempting to purchase and set up Exclaimer Cloud via the Microsoft Marketplace at this time. Starting a Trial, or purchasing through an authorized reseller or directly from Exclaimer, is working as expected. More information will be provided once it is available.
- resolved Jun 30, 2026, 02:53 PM UTC
Customers are now able to purchase and set up via Microsoft marketplace again. There was a latent configuration issue within our Microsoft tenant that only became a problem recently. We are still investigating what changed Microsoft side that lead to this becoming an issue.
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