Resolved after 4 hours 32 minutes, affecting EU: Server-Side: Mail Routing - Office 365 and EU: Server-Side: Mail routing - Google Workspace, on May 28, 2026.
The Azure SQL database in EU2 has been fully restored by Microsoft. EU2 endpoints have been re-enabled and mailflow is balanced. All services are confirmed healthy with no further impact to customers.
Affected components
Update timeline
- identified May 28, 2026, 08:40 AM UTC
Issue: An Azure storage failure in EU2 is resulting in delays processing messages there, engineering teams are actively mitigating the issue. Symptoms: Some messages processed in EU could be delayed. Next Update In: 30 mins or less
- monitoring May 28, 2026, 09:03 AM UTC
Exclaimer Engineers have successfully mitigated the issue and mailflow had returned to normal levels.
- resolved May 28, 2026, 01:12 PM UTC
The Azure SQL database in EU2 has been fully restored by Microsoft. EU2 endpoints have been re-enabled and mailflow is balanced. All services are confirmed healthy with no further impact to customers.
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