Resolved after 33 days 4 hours, affecting Synchronisation node, on October 3, 2025.
timeout
Affected components
Synchronisation node
Update timeline
- monitoring Oct 03, 2025, 09:43 AM UTC
We've released a configuration update for Jira Cloud connections running version 5.28.5. Who is affected: Customers using external script repositories in their Jira Cloud connections may experience script-related errors after upgrading to 5.28.5. Resolution: If you're experiencing issues with your scripts, please contact our support team at [email protected] - we'll assist you with a quick configuration update. Status: We're actively monitoring and reaching out to affected customers.
- resolved Nov 05, 2025, 02:17 PM UTC
This incident has been resolved.
- postmortem Apr 01, 2026, 04:09 AM UTC
timeout
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