Resolved after 5 hours 44 minutes, affecting Exalate Console and Synchronisation node and 1 more, on April 2, 2026.
All nodes have been successfully restored. Our team is closely monitoring the system to ensure continued stability.
Affected components
Update timeline
- investigating Apr 02, 2026, 03:41 PM UTC
We are investigating some Exalate nodes being unavailable. We will be providing an update shortly on the investigation. Next update within 2 hours - or as soon as we have any relevant updates
- identified Apr 02, 2026, 04:37 PM UTC
The issue was identified and we are currently working on restoring the nodes as soon as possible. Next update within 2 hours or as soon as we have any relevant updates
- identified Apr 02, 2026, 06:25 PM UTC
We continue with the restoration efforts. Some nodes are already available. Next update will be within 2 hours or as soon as we have any relevant update.
- monitoring Apr 02, 2026, 07:18 PM UTC
All nodes have been successfully restored. Our team is closely monitoring the system to ensure continued stability.
- resolved Apr 02, 2026, 09:26 PM UTC
This incident has been resolved.
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