Resolved after 1 day 20 hours, affecting Exalate Console and Synchronisation node and 1 more, on February 19, 2025.
timeout
Affected components
Update timeline
- investigating Feb 19, 2025, 06:07 PM UTC
We're currently experiencing an outage impacting some nodes due to an issue on a cluster. Our team is actively investigating and working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience.
- identified Feb 19, 2025, 06:23 PM UTC
We have identified and we currently working on restoring the nodes.
- monitoring Feb 19, 2025, 07:32 PM UTC
All nodes are back online, we will keep monitoring and will be providing further updates.
- monitoring Feb 19, 2025, 07:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 20, 2025, 08:16 AM UTC
Some nodes are currently down due. We are currently investigating and working to restore the service as soon as possible.
- monitoring Feb 20, 2025, 11:11 AM UTC
incident has been mitigated, we are currently monitoring.
- monitoring Feb 20, 2025, 01:29 PM UTC
Some nodes are currently down due. We are currently investigating and working to restore the service as soon as possible.
- monitoring Feb 20, 2025, 02:35 PM UTC
incident has been mitigated, we are currently monitoring.
- resolved Feb 21, 2025, 02:59 PM UTC
This incident has been resolved. We will be providing an RCA next week.
- postmortem Apr 01, 2026, 04:11 AM UTC
timeout
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