Exact incident
Exact Gripp - Google drive integration is not working (NL/BE)
Resolved after 1 day 3 hours, affecting Exact Gripp, on October 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 27, 2026, 11:26 AM UTC
You may experience that the Google drive integration isn't working. You could see the following error messages: "'Gripp kan de hoofdmap niet vinden. Maak een backup van je bestanden en neem contact op met support." and "De mappen worden op de achtergrond aangemaakt. Heb nog even geduld." Please refrain from resetting your old Google drive integration and activating it again. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- monitoring Oct 28, 2026, 02:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2026, 03:09 PM UTC
This issue has been resolved. Our apologies for the inconvenience.
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