Resolved after 2 hours 3 minutes, affecting OBT - Webex, on August 21, 2026.
The vendor has confirmed services are now healthy and stable and are marking the issue as resolved. We have received no further issues so XTIUM will now mark this as resolved.
Affected components
Update timeline
- investigating Aug 21, 2026, 08:07 AM UTC
We are investigating an issue affecting Webex users who may be experiencing difficulties signing in to the app or connecting to phone services. The issue appears to be affecting Webex services globally. We are working closely with Cisco to investigate the cause and restore full service as soon as possible. We will provide further updates as more information becomes available.
- monitoring Aug 21, 2026, 08:33 AM UTC
The vendor has completed remediation activities, and services are now restored for all regions. If you are not yet signed in to the Webex app and/or have not established a connection to the phone services, please try again. If the issue persists, please contact Client Support.
- resolved Aug 21, 2026, 10:11 AM UTC
The vendor has confirmed services are now healthy and stable and are marking the issue as resolved. We have received no further issues so XTIUM will now mark this as resolved.
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