Evidos incident

Issues creating and signing transactions

Resolved after 37 minutes, affecting API and UI / View and 1 more, on February 27, 2025.

monitoring Feb 27, 2025, 02:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 27, 2025, 02:19 PM UTC
Resolved
Feb 27, 2025, 02:56 PM UTC
Duration
37m
Detected by Pingoru
Feb 27, 2025, 02:19 PM UTC

Affected components

APIUI / ViewPortalAuth and login service

Update timeline

  1. investigating Feb 27, 2025, 02:19 PM UTC

    We are experiencing issues on the platform. We have placed the platform in maintenance while we are investigating the issues.

  2. identified Feb 27, 2025, 02:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 27, 2025, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 27, 2025, 02:56 PM UTC

    This incident has been resolved.

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