Evidos incident
Verification method itsme is currently experiencing issues
Resolved after 7 minutes, affecting itsme sign (qualified signature) and itsme Identification, on April 20, 2026.
Itsme has identified the root cause of the issue. Their systems are currently recovering, and their technical teams are closely monitoring stability to ensure a full and safe resolution. We will continue to monitor the situation and share further updates as soon as they become available.
Affected components
Update timeline
- investigating Apr 20, 2026, 07:52 AM UTC
Itsme is currently experiencing a technical issue affecting 25% or more of their transactions since 9:25 AM CET. Their technical teams are actively investigating the problem and working to resolve it as quickly as possible. We understand the inconvenience this may cause and will continue to monitor the situation closely. Updates will be provided as soon as more information becomes available.
- monitoring Apr 20, 2026, 07:57 AM UTC
Itsme has identified the root cause of the issue. Their systems are currently recovering, and their technical teams are closely monitoring stability to ensure a full and safe resolution. We will continue to monitor the situation and share further updates as soon as they become available.
- resolved Apr 20, 2026, 08:00 AM UTC
This incident has been resolved.
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