Resolved after 2 hours 17 minutes, affecting ID Proof, on October 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ID Proof
Update timeline
- identified Oct 21, 2025, 07:09 AM UTC
ID Proof validations are not resulting in transactions being created. A cause has been identified with a third party. They are working on a fix.
- monitoring Oct 21, 2025, 09:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2025, 09:27 AM UTC
This incident has been resolved.
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