Resolved after 48 minutes, affecting Portal and Auth and login service, on January 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
PortalAuth and login service
Update timeline
- investigating Jan 23, 2026, 09:21 AM UTC
Customers are experiencing issues with logging in to the Signhost web portal. After filling in log in credentials an error message is received: "Invalid credentials" We are investigating the issue.
- monitoring Jan 23, 2026, 09:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 10:09 AM UTC
This incident has been resolved.
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