eToro incident

Some US clients might be not able to close/ open positions

Resolved after 2 hours 28 minutes, affecting Manual trading - Real, on December 11, 2024.

resolved Dec 11, 2024, 06:57 PM UTC

Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

Started
Dec 11, 2024, 04:29 PM UTC
Resolved
Dec 11, 2024, 06:57 PM UTC
Duration
2h 28m
Detected by Pingoru
Dec 11, 2024, 04:29 PM UTC

Affected components

Manual trading - Real

Update timeline

  1. investigating Dec 11, 2024, 04:29 PM UTC

    We are experiencing a temporary issue with trading actions (Trade/Close) for specific instruments. This affects US clients only. We apologize for the inconvenience and appreciate your patience while our teams work to resolve it as quickly as possible.

  2. resolved Dec 11, 2024, 06:57 PM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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