eToro incident

Some deposits from external banks to eToro Money are not reflecting in eToro Money

Resolved after 2 hours 19 minutes, affecting Cash Account, on December 19, 2024.

resolved Dec 19, 2024, 07:21 PM UTC

Dear eToro Money Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

Started
Dec 19, 2024, 05:02 PM UTC
Resolved
Dec 19, 2024, 07:21 PM UTC
Duration
2h 19m
Detected by Pingoru
Dec 19, 2024, 05:02 PM UTC

Affected components

Cash Account

Update timeline

  1. investigating Dec 19, 2024, 05:02 PM UTC

    We are currently experiencing a technical issue where GBP and Euro deposits are not reflecting in eToro Money accounts. We are working to solve this as quickly as possible. Sincerely, The eToro Team

  2. investigating Dec 19, 2024, 05:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 19, 2024, 07:21 PM UTC

    Dear eToro Money Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

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