Etail Solutions incident
Microsoft Windows Security Update Impacting EVP Remote Desktop Application
Resolved after 20 days 17 hours, affecting EVP RDP Application, on April 16, 2026.
A recent Microsoft security update has added a new warning screen and has disabled some default functionality with remote desktop connections. When connecting to the EVP remote desktop application, and you are prompted with a new Windows security window, you should enable access to Drives, Clipboard and Printers. You can find more details about the security update here: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings
Affected components
Update timeline
- identified Apr 16, 2026, 08:23 PM UTC
A recent Microsoft security update has added a new warning screen and has disabled some default functionality with remote desktop connections. When connecting to the EVP remote desktop application, and you are prompted with a new Windows security window, you should enable access to Drives, Clipboard and Printers. You can find more details about the security update here: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings
- resolved May 07, 2026, 02:05 PM UTC
This incident has been resolved.
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