Etail Solutions incident

Network Outage

Resolved after 1 day 2 hours, affecting EVP Web Application and Amazon and 1 more, on January 22, 2026.

monitoring Jan 22, 2026, 06:52 PM UTC

The data center has resolved the DDOS attack. EVP systems are accessible. We are continuing to monitor the systems for issues.

Started
Jan 22, 2026, 01:17 PM UTC
Resolved
Jan 23, 2026, 03:19 PM UTC
Duration
1d 2h
Detected by Pingoru
Jan 22, 2026, 01:17 PM UTC

Affected components

EVP Web ApplicationAmazonEVP RDP ApplicationWalmartEast Coast Data CenterShopifyBatch ServiceseBayFile ServicesEVP API Services

Update timeline

  1. investigating Jan 22, 2026, 01:17 PM UTC

    We are currently experiencing a network outage with our datacenter. All EVP systems (EVP, Web, API, FTP, etc) are inaccessible.

  2. monitoring Jan 22, 2026, 03:16 PM UTC

    The data center has implemented DDoS mitigation and some services are restored. These services may be intermittently available as mitigation efforts evolve.

  3. monitoring Jan 22, 2026, 06:52 PM UTC

    The data center has resolved the DDOS attack. EVP systems are accessible. We are continuing to monitor the systems for issues.

  4. resolved Jan 23, 2026, 03:19 PM UTC

    This incident has been resolved.

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