Resolved after 42 days 6 hours, affecting Amazon, on May 4, 2026.
We are currently seeing intermittent errors on the Amazon order download tasks. We are receiving an internal error from the Amazon API server and are not downloading orders. We have opened a case with Amazon to try and resolve the issue.
Affected components
Amazon
Update timeline
- investigating May 04, 2026, 07:13 PM UTC
We are currently seeing intermittent errors on the Amazon order download tasks. We are receiving an internal error from the Amazon API server and are not downloading orders. We have opened a case with Amazon to try and resolve the issue.
- resolved Jun 16, 2026, 02:01 AM UTC
This incident has been resolved.
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Amazon Web Services