eReceptionist incident

Push Notification Service Degraded

Resolved after 4 hours 30 minutes, affecting Voicemail Systems and Mobile Apps, on May 21, 2026.

resolved May 21, 2026, 05:49 PM UTC

A hotfix for the push notification service was successfully deployed to production to mitigate the voicemail notification issue. Voicemail notification services have been fully restored and are operating normally.

Started
May 21, 2026, 01:19 PM UTC
Resolved
May 21, 2026, 05:49 PM UTC
Duration
4h 30m
Detected by Pingoru
May 21, 2026, 01:19 PM UTC

Affected components

Voicemail SystemsMobile Apps

Update timeline

  1. investigating May 21, 2026, 01:19 PM UTC

    Customers are experiencing repeated push notifications for voicemail messages. Our team is currently investigating the issue.

  2. resolved May 21, 2026, 05:49 PM UTC

    A hotfix for the push notification service was successfully deployed to production to mitigate the voicemail notification issue. Voicemail notification services have been fully restored and are operating normally.

Your product runs on more than eReceptionist

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →