Resolved after 1 hour 43 minutes, affecting eVoice Signup / Login Web Services, on December 3, 2024.
Our carrier has resolved the issue, and new sign-ups are now being processed. However, there is still a backlog for customers who signed up between 11:40 AM and 01:00 PM EST. These numbers are still being processed by our carrier and should be updated shortly.
Affected components
Update timeline
- monitoring Dec 03, 2024, 05:49 PM UTC
We have identified an issue with our third-party carrier that is affecting new phone number assignments. Existing customers are not affected. We will continue to monitor this issue and provide updates.
- resolved Dec 03, 2024, 07:33 PM UTC
Our carrier has resolved the issue, and new sign-ups are now being processed. However, there is still a backlog for customers who signed up between 11:40 AM and 01:00 PM EST. These numbers are still being processed by our carrier and should be updated shortly.
Your product runs on more than eReceptionist
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services