eReceptionist incident

Text Notification Service Interruption

Resolved after 112 days 17 hours, affecting Voicemail Systems and Voice-to-text Systems, on February 4, 2025.

investigating Feb 04, 2025, 09:32 PM UTC

We are experiencing technical difficulties with our text notification service, which alerts you when you receive an email, voicemail, or text message. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Started
Feb 04, 2025, 09:32 PM UTC
Resolved
May 28, 2025, 03:07 PM UTC
Duration
112d 17h
Detected by Pingoru
Feb 04, 2025, 09:32 PM UTC

Affected components

Voicemail SystemsVoice-to-text Systems

Update timeline

  1. investigating Feb 04, 2025, 09:32 PM UTC

    We are experiencing technical difficulties with our text notification service, which alerts you when you receive an email, voicemail, or text message. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved May 28, 2025, 03:07 PM UTC

    This incident has been resolved.

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