Equinix Metal incident

Down Fabric circuit on FR Metro

Resolved after 1 day 17 hours, affecting Frankfurt (FR), on May 9, 2026.

identified May 09, 2026, 08:32 PM UTC

We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy

Started: May 09, 2026, 06:10 AM UTC
Resolved: May 10, 2026, 11:35 PM UTC
Duration: 1d 17h
Detected by Pingoru: May 09, 2026, 06:10 AM UTC

Affected components

Frankfurt (FR)

Update timeline

investigating May 09, 2026, 07:20 AM UTC

This is related to Maintenance of EQX CHG0125681.
identified May 09, 2026, 07:21 AM UTC

The issue has been identified and a fix is being implemented.
identified May 09, 2026, 08:32 PM UTC

We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy
resolved May 10, 2026, 11:35 PM UTC

This incident has been resolved.

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