Eptura Workplace incident

Advisory Notice: Accessing Eptura Workplace

Resolved after 41 days 23 hours, on December 10, 2024.

investigating Dec 11, 2024, 07:31 PM UTC

We have received reports that some users are experiencing security notifications when logging in to their Eptura Workplace site using Firefox or Chrome. Our teams are actively working to resolve this, and we are in close communication with Google to ensure the notice is removed as soon as possible. While we understand that the notice can be disruptive, rest assured that proceeding through the alert is safe. If you prefer not to see the notice, we recommend using another browser, such as Microsoft Edge, for a smoother experience. Thank you for your patience and understanding. We appreciate your cooperation and are committed to providing you with the best possible service.

Started
Dec 10, 2024, 07:49 PM UTC
Resolved
Jan 21, 2025, 07:09 PM UTC
Duration
41d 23h
Detected by Pingoru
Dec 10, 2024, 07:49 PM UTC

Update timeline

  1. investigating Dec 10, 2024, 07:49 PM UTC

    We have received reports that some users are experiencing security notifications when trying to log in to their Eptura Workplace site using Firefox or Chrome browsers. Our Security and Cloud Operations teams are currently investigating this. Thank you for your understanding and cooperation.

  2. investigating Dec 10, 2024, 09:39 PM UTC

    We have received reports that some users are experiencing security notifications when trying to log in to their Eptura Workplace site using Firefox or Chrome browsers. Our Security and Cloud Operations teams are actively working to resolve this, and we are in communication with Google to address the matter. Thank you for your understanding and cooperation.

  3. investigating Dec 11, 2024, 07:31 PM UTC

    We have received reports that some users are experiencing security notifications when logging in to their Eptura Workplace site using Firefox or Chrome. Our teams are actively working to resolve this, and we are in close communication with Google to ensure the notice is removed as soon as possible. While we understand that the notice can be disruptive, rest assured that proceeding through the alert is safe. If you prefer not to see the notice, we recommend using another browser, such as Microsoft Edge, for a smoother experience. Thank you for your patience and understanding. We appreciate your cooperation and are committed to providing you with the best possible service.

  4. resolved Jan 21, 2025, 07:09 PM UTC

    This incident has been resolved.

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