Epic Games incident

Error When Installing or Updating on Epic Games Store

Resolved after 3 days, affecting Download/Installation, on August 17, 2026.

resolved Aug 20, 2026, 07:47 PM UTC

We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing

Started
Aug 17, 2026, 07:16 PM UTC
Resolved
Aug 20, 2026, 07:47 PM UTC
Duration
3d
Detected by Pingoru
Aug 17, 2026, 07:16 PM UTC

Affected components

Download/Installation

Update timeline

  1. investigating Aug 17, 2026, 07:16 PM UTC

    We're working to resolve an error some Epic Games Store players on Windows 10 have seen when updating or installing games. We'll share an update as soon as we have a fix.

  2. resolved Aug 20, 2026, 07:47 PM UTC

    We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing

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