Resolved after 4 days 6 hours, on May 4, 2026.
EONI email service for customers has ended as of May 1st. Communication about this email ending was sent out each month starting in October. Email service can be extended until November 1st for a fee of $60 per email address if you still need to save or transfer emails. Due to the high volume of calls for email support, returning calls will take much longer than usual and will be handled in the order that they are received. Thank you for your patience.
Update timeline
- investigating May 04, 2026, 04:34 PM UTC
EONI email service for customers has ended as of May 1st. Communication about this email ending was sent out each month starting in October. Email service can be extended until November 1st for a fee of $60 per email address if you still need to save or transfer emails. Due to the high volume of calls for email support, returning calls will take much longer than usual and will be handled in the order that they are received. Thank you for your patience.
- resolved May 08, 2026, 10:42 PM UTC
Thanks for your patience.
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