Resolved after 3 hours 56 minutes, affecting Envoke Application and Contacts API and 1 more, on August 24, 2026.
A fix has been implemented and we're monitoring the results.
Affected components
Envoke ApplicationContacts APILeads APISend Email APIForms
Update timeline
- investigating Aug 24, 2026, 01:48 PM UTC
We are currently investigating an issue that causes the service to load slowly for some of our customers, or not load at all. This incident is related to a recent major infrastructure upgrade. We'll send an update as more details are available.
- identified Aug 24, 2026, 02:00 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 24, 2026, 03:19 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 24, 2026, 04:35 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Aug 24, 2026, 05:44 PM UTC
This incident has been resolved.
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