Resolved after 12 hours 11 minutes, affecting AI Labs, on October 20, 2025.
Traffic to our AI generation tools has returned to normal. We will continue to monitor and reopen the incident if there are more issues.
Affected components
Update timeline
- monitoring Oct 20, 2025, 09:08 PM UTC
We've been encountering intermittent issues with our cloud provider (AWS) that are degrading performance on our services. All AI generation tools are currently being impacted. Results may be slow to come in or may error out. We are continuing to monitor the issue and look for potential mitigations.
- resolved Oct 21, 2025, 01:11 AM UTC
Traffic to our AI generation tools has returned to normal. We will continue to monitor and reopen the incident if there are more issues.
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