Resolved after 2 hours 4 minutes, affecting themeforest.net and Elements and 1 more, on May 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
themeforest.netElementscodecanyon.netEnvato Appaudiojungle.netvideohive.netgraphicriver.netphotodune.net3docean.net
Update timeline
- investigating May 05, 2026, 08:31 AM UTC
We are currently investigating this issue.
- investigating May 05, 2026, 09:12 AM UTC
We are continuing to investigate this issue.
- investigating May 05, 2026, 09:32 AM UTC
Marketplace download links are now working correctly.
- monitoring May 05, 2026, 09:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 10:35 AM UTC
This incident has been resolved.
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