ENTER incident
Delayed Claim Processing - Pricing System
Minor
Resolved after 1 hour 45 minutes, on September 29, 2026.
Problem identified and corrected in local testing, testing rolling out fixes by client now.
Update timeline
- investigating Sep 29, 2026, 10:05 PM UTC
We are observing increased errors in the pricing system that are delaying claims processing.
- investigating Sep 29, 2026, 11:50 PM UTC
Problem identified and corrected in local testing, testing rolling out fixes by client now.
- resolved Sep 29, 2026, 11:50 PM UTC
tested working for all clients
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Amazon Web Services