Resolved after 1 day 4 hours, affecting Solis and Solis and 1 more, on October 13, 2026.
Between 02:00 UTC on 13 October and 06:39 UTC on 14 October, end users linking a Solis account were not returned to the app after signing in to SolisCloud, so new Solis connections could not be completed. Existing Solis connections and data were not affected. Linking has worked normally since 06:39 UTC on 14 October, and end users who could not link during this window can now retry.
Affected components
Update timeline
- identified Oct 13, 2026, 12:09 AM UTC
Linking for Solis is unavailable
- resolved Oct 14, 2026, 04:39 AM UTC
Between 02:00 UTC on 13 October and 06:39 UTC on 14 October, end users linking a Solis account were not returned to the app after signing in to SolisCloud, so new Solis connections could not be completed. Existing Solis connections and data were not affected. Linking has worked normally since 06:39 UTC on 14 October, and end users who could not link during this window can now retry.
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